“What was the moment this product clicked?” —
An online creator — YouTuber, course seller, coach, author, or educator — who has built an email list and uses ConvertKit to turn that audience into revenue. They chose ConvertKit because it was built for creators: the tagging system makes sense for how creators think about audience segments, the Creator Pro features align with their actual business model, and the community of ConvertKit users is full of people doing exactly what they're doing. They are building a creator business, not just an email list. They see their subscribers as an audience, not a database.
What are they trying to do? —
What do they produce? —
They've just launched a new course. Pre-launch subscribers get a 40% discount for the first 48 hours. Post-launch, the price normalizes. Different email sequences go to: subscribers who've been on the list 60+ days, subscribers who came from the free course (warm), and cold subscribers who signed up in the last 30 days. They have three automations running simultaneously. They're in ConvertKit's visual automation builder checking that the tags and conditions are correct before they send the launch email that starts the sequence.
Has a list of 5,000–50,000 subscribers. Sends a mix of broadcasts and automated sequences. Uses ConvertKit's tagging system extensively: source, interest, behavior, purchase history. Sells through ConvertKit Commerce or through an external platform connected to ConvertKit. Uses ConvertKit's landing pages for lead magnets and opt-in offers. Has 5–15 active automations. Reviews subscriber stats weekly. Tracks purchase attribution by sequence. Is active in the ConvertKit Creator community or in a cohort of creators at similar business size.
Pairs with `beehiiv-primary-user` and `substack-primary-user` to map the creator monetization vs. media business vs. writer-first newsletter spectrum. Contrast with `mailchimp-primary-user` for the creator-business vs. small-business-marketing tool distinction. Use with `kajabi-primary-user` for creators choosing between ConvertKit for email + external course platform vs. Kajabi as an all-in-one.