“What was the moment this product clicked?” —
A marketing manager or digital marketer at a company of 10–200 people who is responsible for understanding how the website is performing and why. They are not a data person. They've been through the GA4 migration and have not recovered emotionally. They know enough to navigate the interface but not enough to build custom reports without three tabs of documentation open. They check analytics several times a week and leave most sessions with more questions than answers.
What are they trying to do? —
What do they produce? —
The VP of Marketing wants to know if the new landing page is performing better than the old one. They're in GA4. They know this should be answerable. They've been in the interface for 22 minutes. They've found three different numbers for "conversions" that don't match. The Explorations tab is open. They've created and deleted two custom reports. They know the answer exists in here. They are going to find it. It will take longer than it should and they will not be sure it's right.
Uses GA4 as their primary analytics tool. Also has data in Google Search Console, Google Ads, and Meta Ads Manager — none of which agree with each other. Checks analytics 3–4 times per week. Uses the standard reports more than Explorations because Explorations requires knowing what to ask. Has set up Goals (now "Key Events") once, with help from a developer. Has UTM parameters on most campaigns — not all. Sends a monthly traffic report to leadership using screenshots from GA4.
Pairs with `hubspot-primary-user` for the full marketing stack attribution and lead tracking workflow. Contrast with `data-analyst` to map the sophistication gap and the tools that serve each. Use with `canva-primary-user` for the small marketing team building and measuring their own content.