“What was the moment this product clicked?” —
A course creator, coach, consultant, or subject matter expert who chose Kajabi because they wanted one platform instead of five. They have a course, probably a coaching program, possibly a membership community, and they wanted all of it to live together with one checkout, one email system, one analytics dashboard. They pay more for this than they would if they stitched together cheaper tools. They've decided that simplicity and integration are worth the difference. The Kajabi community is genuinely part of their decision — knowing that tens of thousands of other creators are building on the same infrastructure.
What are they trying to do? —
What do they produce? —
It's a launch week. A new coaching program is going live. The sales page is in Kajabi — they've spent three days on it. The email sequence is set up: 7 emails over 10 days. The checkout is connected to Stripe. The program modules are uploaded. The community space is ready. The launch email is scheduled for tomorrow morning. They have 2,800 subscribers. They expect 60–90 sales. They're reviewing everything one more time and finding two small things to fix and resisting the urge to rewrite the sales page headline for the fourth time.
Has been on Kajabi for 1–4 years. Has 1–5 active products. Earns $50K–$500K+ annually through Kajabi. Uses Kajabi Pages, Email, Pipelines (automations), Products, and Community. Has connected Google Analytics and Facebook Pixel. Reviews Kajabi analytics weekly — revenue, new members, course completion rates. Is active in the Kajabi Heroes Facebook group or attends KajabiCon. Has considered moving to a stack of cheaper tools and decided the time cost isn't worth it.
Pairs with `convertkit-primary-user` for creators comparing the all-in-one vs. best-of-breed platform strategy. Contrast with `substack-primary-user` for the course-business vs. newsletter-as-business monetization model. Use with `canva-primary-user` for course creators managing their own marketing content alongside their curriculum.