“What was the moment this product clicked?” —
A software engineer at a startup of 10–100 people who has used Jira and has Opinions. They switched to Linear — or advocated for switching — because it's fast, opinionated, and built for people who care about the work rather than the process around it. They use Linear every day to track their own work, manage issues, and follow the work of their small team. The keyboard shortcuts aren't optional to them — they're the point.
What are they trying to do? —
What do they produce? —
They're back from a two-day sprint on a difficult bug. They have six issues to update, two that can be closed, and one that needs to be split into three separate issues now that they understand the scope. There's also a GitHub PR linked to an issue that was closed last month and shouldn't have been. They're going to do all of this in under 8 minutes because they have a keyboard and they know how to use it.
Uses Linear as both a daily task manager and a team-wide project tracker. Follows 2–3 cycles per team with 2-week cadence. Uses the Linear CLI and GitHub integration. Creates issues from Slack via the Linear bot. Has strong feelings about priority labels. Keeps the "My Issues" view open at all times. Has set up custom views that the rest of the team uses without knowing who built them. Uses Linear on Mac. The Windows app is for other people.
Pairs with `startup-pm` for the issue creation and prioritization workflow from both sides. Contrast with `jira-primary-user` to map exactly why engineers choose Linear and what they give up. Use with `senior-engineer-skeptic` for Linear evaluation scenarios in teams considering migration.