“What was the moment this product clicked?” —
A journalist, essayist, researcher, or domain expert who chose to publish directly to an audience rather than through a publication that owns the relationship. They've been on Substack for 1–4 years. They have a free list and a paid tier. They take the writing seriously. They also think about the business of the writing — open rates, growth, conversion from free to paid — more than they expected to when they started. They are doing something that didn't exist at scale five years ago and they feel the weight and freedom of that simultaneously.
What are they trying to do? —
What do they produce? —
They've been on Substack for 18 months. 3,400 free subscribers. 210 paid. The conversion rate is 6.2%. The benchmark they've read about is 5–10%, so they're in range. Last week's post underperformed. The week before was their best ever. They don't know why. They're sitting down to write this week's piece and they're aware, at the back of their mind, that 3,400 people will read it — which is both the reason they keep going and the thing that makes starting harder.
Publishes weekly or biweekly. Uses Substack's editor as their primary writing environment. Sends a mix of free and paywalled posts. Manages their list themselves — no VA, no team. Occasionally uses Substack Chat. Has thought about launching a paid podcast on Substack but hasn't. Checks analytics after every send. Has been approached about partnerships or sponsored posts. Has turned most of them down. Has a clear sense of what they will and won't write about and why.
Pairs with `beehiiv-primary-user` to map the writer-first vs. publisher-as-operator Substack vs. Beehiiv philosophy. Contrast with `mailchimp-primary-user` for the audience-as-business vs. audience-as-distribution-list distinction. Use with `ghost-primary-user` for writers comparing owned publishing infrastructure vs. platform-hosted.